Njengomkhiqizo wobuchwepheshe obuphezulu, ukulawulwa kwekhwalithi yomshini wokunyathelisa we-servo kubalulekile.Inhloso yokulawula ikhwalithi iwukuqinisekisa ukuthi ikhwalithi yomkhiqizo ihlangabezana nezidingo zamakhasimende kanye nalokho okulindelwe, kuyilapho kukhulisa ukusebenza kahle kokukhiqiza, ukunciphisa izindleko, nokuletha inzuzo eyengeziwe emabhizinisini.
Okokuqala, ukuqinisekisa ukuthi ikhwalithi yezinto zokusetshenziswa ihlangabezana nezindinganiso.Izinga lezinto zokusetshenziswa lithinta ngqo ukusebenza nokuphila komkhiqizo, ngakho-ke kuyadingeka ukulawula ngokuqinile ukuthengwa nokuhlolwa kwezinto zokusetshenziswa.Lapho kuthengwa, umphakeli onegama elihle kufanele akhethwe futhi impahla eluhlaza kufanele ihlolwe ngokugcwele ukuze kuqinisekiswe ukuthi ihlangabezana nezindinganiso ezifanele kanye nezidingo.Uma kutholakala izinkinga zekhwalithi, kufanele kulandelelwe emuva kumphakeli futhi kuthathwe izinyathelo ezihambisanayo ukuqinisekisa ukuthi izinkinga ezinjalo ngeke ziphinde zenzeke.
Okwesibili, ukuqinisekisa ukuzinza kwenqubo yokukhiqiza.Umshini wokucindezela we-servo udinga ukuhamba ngezinqubo eziningi phakathi nenqubo yokukhiqiza, njengokucutshungulwa kweshidi lensimbi, ukushisela, ukuhlanganisa, ukulungisa iphutha, njll. Ukuze uqinisekise izidingo ezidingekayo kanye nokunemba kwengxenye ngayinye, ukucaciswa kwenqubo yokukhiqiza njengokucubungula, ukushisela, ukusika insimbi yeshidi kuyadingeka ukuze kwakhiwe imininingwane yenqubo yokukhiqiza ukuze kuqinisekiswe ukuthi ukukhiqizwa kuhlangabezana nezindinganiso nezidingo ezifanele.Ukubhalwa kwemibhalo yenqubo kufanele kucabangele ngokugcwele ukuba nokwenzeka kwesixhumanisi ngasinye, futhi kwakhiwe inqubo yesayensi, enengqondo nephelele.
Bese, ukuhlolwa komkhiqizo okuqinile kuyadingeka.Ukuhlola kuyindlela ebalulekile yokuqinisekisa ikhwalithi yomkhiqizo.Ukuhlola ngokuvamile kuhlanganisa ukuhlolwa kwempahla eluhlaza, ukuhlolwa kokucubungula ingxenye, ukuhlolwa komhlangano, ukuhlolwa komkhiqizo oqediwe kanye nokuhlolwa kwefekthri.Ku-node ngayinye eyisihluthulelo, inqubo yokukhiqiza iyahlolwa, izinkinga zitholakala ngesikhathi futhi zilinganiswa ngesikhathi ukuze kuthuthukiswe ikhwalithi yomkhiqizo.Abahloli kufanele kube izisebenzi ezingochwepheshe kanye nezobuchwepheshe.Kumelwe babe nekhono ekusebenziseni izindlela namathuluzi okuhlola, kuyilapho begwema amarekhodi omgunyathi kanye nokuntuleka kwamarekhodi okuhlola.
Okokugcina, sungula uhlelo oluphelele lokuqinisekisa ikhwalithi.Kubakhiqizi bemishini yokucindezela i-servo, kubaluleke kakhulu ukusungula uhlelo lokuqinisekisa ikhwalithi yomsindo.Lokhu kudinga ukusungulwa kwesistimu yokuphatha ikhwalithi yesayensi ukuze kuqinisekiswe ikhwalithi yomkhiqizo.Ukusungula uhlelo oluphelele lokuqinisekisa ikhwalithi kudinga ukucatshangelwa kwezinkinga zekhwalithi kuzo zonke izixhumanisi, ukuze kuthuthukiswe ngamandla yonke inqubo yokukhiqiza futhi kuqondise amabhizinisi ekuphathweni kwekhwalithi ephezulu kanye nokuguqulwa kokukhiqiza.Phakathi kwazo, uhlelo lokuphathwa kwekhwalithi ye-ISO 9000 luyindinganiso yabakhiqizi abaningi.
Ngakho-ke, abakhiqizi bemishini yokucindezela i-servo kufanele basebenzise isu eliphelele lokulawula ikhwalithi, ukuze baqinisekise izinga elizwakalayo nelizinzile lekhwalithi yazo zonke izici zomkhiqizo, bathuthukise impilo yesevisi yomkhiqizo, futhi bahlangabezane nezidingo nokulindelwe ngamakhasimende.
Isikhathi sokuthumela: May-31-2023